Free shipping applies to orders of $75 or more (pretax).
We will accept returns on shipped items, but we do not cover the cost of shipping back to us. You will be reimbursed for your returned item once we have received it in new condition.
Some items are nonrefundable, including needles, most notions, patterns, books, and yarn that is not in new, resellable condition.
We do, however, accept returns of yarn in new condition.
We are happy to wind your yarn for you upon request. Please note that wound yarn is not refundable. We also currently will not wind purchased yarn that has left the store due to the concerns around Covid-19. But we will happily wind it for you before you leave (or before shipping it out).